We are dealing with a vehicle right off accident with Icbc not our fault and Harry at Hertz was very helpful understanding compassionate and real to deal with. We dealt with the one Icbc recommended to bill directly on the corner of bay and government and they never kept their promises. The manager was terrible to deal with and the staff appeared robotic. They were awful. I recommend Hertz.Lire plus
I was very pleased with the helpful and courteous staff at Adams Uptown Storage. Also the site is very clean, dry and secure. I had no qualms about leaving my belongings in their care. Although the restricted hours of access may be off putting to some people, but that added to my sense of security.Lire plus
Although the rental rate was extremely high over the holidays they went out of their way to help me through a difficult time after losing my car to an accident. They were literally the last rental place to have a car available in Victoria on December 23 rd!!Lire plus
Ranjith, thank you SO much for your kindness and your patience as I assisted guests from my hotel with a vehicle rental. I feel like I had so many questions and, being the middle man, had to call back a number of times with new or different information. Because of you, I am praised by the guests for my assistance, but really, it could not have been without your fantastic customer service. Many thanks again!Lire plus
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