Prime Choice Auto Parts

Bought an air to spring suspension conversion kit from them on line. Mid conversion, mechanic saw that these guys shipped coil springs that are too short. They requested pics so I sent 10 images of the useable parts installed and the coils which are too short, also my bill of sale which shows 2 more coil springs had to be ordered. Now they want a pic of all parts they sent together in one image. Now you tell me how that will be possible at this point. This company is terrible. Buyer beware!

They don't give two toots about customer service at this store. I ordered online and their website or computer put in the wrong postal code parts are supposed to come in 3 business days I ordered on May 3rd it is now May 14th. Two out of the three boxes came. With all this going on I called them and told them hey you have the wrong postal code after UPS told me it was incorrect. They informed me that was my mistake and the banks mistake for accepting the charge. I told him that UPS said that the

Have dealt with this company for many years and had nothing but good experiences. Their customer service was top rate and in the rare event I was shipped wrong or needed warranty service, I was dealt with professionally and efficiently. In 6 years I didn’t have a bad thing to say. Under this new ownership first order was I sent wrong parts and have dealt with incompetence throughout. Got sick of their boldface deceit and am having MasterCard chase down my refund- BEWARE OF THIS NEW OWNERSHIP

Terrible service. They don't know shit about what they are ordering or receiving. Gave me wrongs part and once I called they were just stupid and sounded like they were asleep. Rather pay more somewhere and have my parts and not waste my time . Total fail

I always find the parts that Im looking for, prices are competitive mostly better than other online retailers. Also the Free shipping makes it much more easier and favorable!!