UPS Customer Centres

Terrible service!!! i called and told them that i will pick up myself as i would not be home and they said as i called after 7 so she cant hold for next day so she hold it for next day and when i went to pick it up they said its still in the truck and i had to be at home all day waiting for the truck and it was friday so if driver wont deliver package today i have to pick up on monday its been 5 days in this confusion...

If I could give 0 stars I would. I asked for my package to be held. When I arrived to pick up my package, it had been sent out on the truck. The agent attempted to contact the truck and no one knew who had my package. I paid extra for fast shipping only to be given the run around. Never again!

Had a package shi...

Had a package shipped to me. UPS decides they cant deliver it, so they send it to there "customer care center" I call in to the 1800 number to find it. call center rep gives me address, tells me it's open until 6:00. I go over. It's closed from 11-3. One hand doesn't know what the other is doing. Will never use again.

It is hard to ima...

It is hard to imagine a company the size of UPS can be so frustrating to deal with. Our business used UPS to ship all over Canada, and there is almost always an issue when it comes to losing our packages, or showing up late to job sites when they have promised an arrival time. This company should be embarrassed as to the way they treat their customers. TERRIBLE!!