I took my Bissell carpet cleaner in for service as it was under warranty. I must say I was very impressed with the quality of service and the pleasantry of the staff. Since my unit was faulty and there is no replacement in stock, I received a brand new replacement with steam, which was terrific. This is the place to go if you need any type of repair to a vacuum, and/or for Bissell authorized service. Lots of selection and parts on hand. In this day and age its a real treat to receive servic