HORIZON TOWING COMPANY imately good customer service is not just about meeting customers' needs; it's about creating positive experiences that leave a lasting impression and foster long-term loyalty It involves actively listening to customers to understand their concerns or requirements and then providing prompt and effective solutions tailored to their individual needs. empathetic and patient even in challenging situations trust and rapport with customers by consistently delivering high-qualityLire plus
My car was towed last night and I called them last night and went to the tow yard but nobody answered phoned and nobody was at yard. I went today and the owner explained that he was away and his employee forgot to forward the office phone...he was super nice and waived the storage fee and dolly fee for us:) Lire plus
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